FAQ

1. Can [Youshe] products be returned or exchanged?

Since each product is handcrafted by our designer, all sales are final and we cannot accept returns or exchanges, regardless of whether consecration is required. We kindly ask you to confirm your choice before making a purchase. Thank you for your understanding.

2. Does the price include VAT or invoice?

All product prices do not include value-added tax (VAT) or invoice fees.

3. Do the prices include taxes or duties?

All product prices do not include any taxes or duties, which are the responsibility of the customer. Please familiarize yourself with the relevant regulations in your country.

4. How to choose the right bracelet size?

5. How to choose the right consecration product?

We recommend selecting a consecrated product based on your personal needs and energy state.

6. What is the lifespan of a consecrated product?

The lifespan and effectiveness of each consecrated product vary from person to person and typically change with wear over time. To extend the product's lifespan, avoid direct contact with chemicals (such as perfumes and alcohol), and regularly keep the product clean and intact. Additionally, performing good deeds can effectively prolong its lifespan.

7. How do I maintain my consecrated jewelry?

Please keep the jewelry clean and avoid contact with chemicals or soaking in water.

8. What are luck-changing candles and how to use them?

Fortune-changing candles are designed to adjust your fortune. When ordering, you can provide your birth information (including birth time), and our Numerologist JY will suggest the optimal lighting direction based on your needs and concerns to enhance your fortune. We recommend using it in a quiet environment for better effect.

Please handle candles safely; refer to the "Usage Instructions" on the product page for more details.

9. What is the process of numerology consulting services?

Clients can place orders and pay for numerology consultation services through our website. Our customer service team will provide the available appointment dates and times via email. After the appointment is confirmed, the consultation process will be conducted by our Numerologist JY, who will provide tailored advice based on the customer's needs.

For more detailed procedures, please refer to the "Order Process" on the product page.

10. What should I do if the product is damaged during shipping?

We carefully inspect products before shipment to ensure their integrity. If damage occurs during shipping, please contact us within 24 hours of receiving the goods, and we will assist you in handling the situation.

11. Why do I feel that the consecrated product has not met my expectations?

The effectiveness and duration of consecrated products can vary significantly among individuals. It is essential to approach these products with sincerity and an open mind.  [Youshe] does not promote excessive superstition or dependency, but rather advocates for a rational approach to metaphysics.

12. How can I contact customer service?

If you have any questions or need further assistance, please feel free to contact our customer service team through our website. We will respond to your inquiries as soon as possible.

13. Who holds the rights to the interpretations of the products and services?

All rights to interpretations and explanations are reserved by [Youshe] .